Returns & Exchanges
At HenGear, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for easy returns and exchanges on all unworn items. Our goal is to ensure you feel confident and stylish in every piece you purchase from our collection.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the garments are in their original, unworn condition.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your package.
Drop Off and Track
Take your package to the nearest authorized shipping location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing